Return Process

At Marcus Store, we're committed to ensuring your satisfaction with every purchase.

Should you need to exchange an item, we offer the option of exchange without returning the item you received. However, if you prefer to return, begin by visiting our dedicated Return Process page within 14 days of receiving your order. Simply input your order number and email address to kickstart the return process.
We accept returns of items in their original, unused condition, complete with attached tags. Ensure to attach a full picture of the item/s you want to return. Once your return request is submitted, our attentive customer support team will promptly review it and provide you with a return authorization.

We're here to guide you through each step, ensuring a smooth and stress-free experience.